Frequently Asked Questions
listed frequently asked questions from users to help you understand our services. Please use this information to assist in your decision-making when using our services.
What is SAKURA GUAM POINT?
SAKURA GUAM POINT, abbreviated as SGP, is a service with a value of 1 point per 1 USD and an expiration period of less than 6 months. Points will expire after 6 months. The expiration period is intended to encourage the use of any remaining balance.
How to Deposit?
Users of our services can deposit funds as soon as the same day through bank transfers or via agents at convenience stores in Japan
How to Pay?
The charged balance can be used immediately. It can be used for loading onto a Mastercard or for payments at merchant locations.
How to Deposit Prepaid Mastercards?
The supported Mastercard options include both physical and virtual cards. A setup fee may apply to use either the physical or virtual card. Additionally, a fee may apply when loading funds onto the card.
Can the card be shared with family members?
You can issue up to five virtual cards with a single account. Balance transfers between cards are supported. In the future, multi-currency cards are expected to be supported.