Privacy

SAKURA EXCHANGE GUAM,INC. (“the Company”) recognizes the importance of protecting personal information as a critical management issue. The Company ensures the accurate and secure handling and protection of personal information, complying with relevant laws and continuously improving its practices.

Date of Establishment: September 27, 2018
Date of Revision: January 20, 2024
Company Name: SAKURA EXCHANGE GUAM,INC.

Basic Principles for Personal Information Protection

1. Definition of Personal Information The Company defines all information that can identify an individual as personal information.

2. Collection, Use, and Provision of Personal Information The Company establishes a management system for personal information protection, handling its collection, use, and provision appropriately. Collected information will not be used beyond the specified purpose, and necessary measures will be implemented.

3. Compliance with Laws and Regulations The Company complies with laws and regulations, including the Personal Information Protection Law and related guidelines.

4. Special Application of Privacy Policy Specific provisions in service agreements or terms of use take precedence over this Privacy Policy.

5. Security Management of Personal Information The Company maintains the security of personal information, preventing risks such as leakage, loss, or damage, and takes corrective actions as needed.

6. Handling Complaints and Consultations An "Inquiry Desk for Personal Information" is established for handling complaints, consultations, disclosure requests, etc.

   • Contact: Personal Information Protection Consultation Desk

   • Hours: Weekdays 10:00 AM - 5:30 PM (Closed on weekends and holidays)

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   • E-mail:[email protected]

7. Display of Privacy Policy This Privacy Policy is accessible on the company website and internal network.

8. Continuous Improvement of Personal Information Protection The personal information protection management system is periodically reviewed and improved based on societal and technological changes. Revisions to this policy will be publicly announced on the company website.

Handling of Personal Information

1. Collection of Personal Information The Company notifies the purpose of use and obtains consent before collecting personal information within the necessary scope.

2. Use of Personal Information Personal information is used within the consented scope. If further use is required, the individual will be notified and consent obtained.

   Purpose of Use:

   • Responding to inquiries and requests.

   • Providing product/service information and conducting surveys.

   • Managing entrusted tasks and performing related business operations.

   • Recruitment activities and employee administrative procedures.

   Types of Information:

   • Customers: Responding to inquiries, providing services, managing purchases, surveys, and events.

   • Employees: Administrative and welfare procedures.

   • Job Applicants: Recruitment communication and management.

3. Provision of Personal Information to Third Parties Personal information is not provided to third parties without consent except for legal requirements or life protection emergencies. Agreements with third parties ensure comprehensive protection.

4. Joint Use of Personal Data Joint use is limited to specific services, such as applications or reservations for airline tickets and accommodations.

5. Management of Personal Information The Company appoints a management officer to implement security measures and provides training to employees. Strict confidentiality is maintained.

6. Handling of Personal Information in Outsourced Business Outsourced parties are selected based on trustworthiness and the Company’s personal information protection standards.

7. Notification, Correction, Suspension of Use, Deletion of Personal Information Individuals or their representatives can request notification of purpose, disclosure, correction, or deletion of personal information. Requests must be submitted with proper identification documents.

8. Inquiries Regarding Personal Information Contact the "Inquiries about Personal Information" section for questions or concerns.

Website Security and Cookies

Security Measures: The website uses SSL encryption to secure communication. Cookies are used for tracking, usability improvement, and service enhancement. Users can configure browser settings to manage cookies.

Cookie Purposes:

• Tracking website navigation.

• Shopping cart functionality.

• Analyzing website usage and improving security.

Cookie Settings:

• Adjust browser settings to block or delete cookies.

Compliance with GDPR and CCPA

GDPR:

• Data subjects have rights to access, rectify, and erase their information.

• Consent is obtained explicitly, with the option to withdraw.

• A Data Protection Officer (DPO) is appointed.

• Security measures include encryption and access controls.

CCPA:

• Consumers have rights to access, correct, and delete personal information.

• An opt-out option is available for the sale of personal data.

• Contracts with data processors ensure compliance.

Contact Information:[email protected]

Disclosure Request Procedures

1. Submission of Requests:

   • Send requests to the "Inquiries about Personal Information" section with necessary documents.

2. Required Documents:

   • Request form, identification documents, and authorization letters (if applicable).

3. Fees: A handling fee of $50 applies.

4. Response Method: Written responses are sent to the requester’s address.

5. Non-Disclosure Cases:

   • Identity cannot be confirmed.

   • Risk to rights or legal compliance.

For further details or updates, visit the company’s website.